Privacy policy

Introduction

This Privacy Policy outlines how tashau.com (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website. We are committed to protecting your privacy and ensuring the security of your personal information.

We comply with the General Data Protection Regulation (GDPR) and applicable Belgian data protection laws.

If you have any questions, require more information about our privacy practices, or wish to exercise your rights regarding your personal information, you may contact us at info@tashau.com

Collection of Personal Information

When you visit our website, we collect certain information about your device, your interactions with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information about an identifiable individual. The following sections describe what we collect and why.

Device Information

  • Purpose of Collection: To load the website accurately for you and to perform analytics on site usage in order to optimize performance.
  • Source of Collection: Automatically collected when you access our website using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a Business Purpose: Shared with our platform provider, Shopify, and analytics partners where necessary.
  • Personal Information Collected: Version of your web browser, IP address, time zone, cookie information, pages or products you view, search terms, and your interactions with the website.

Order Information

  • Purpose of Collection: To fulfill our contract with you, process your payment, arrange for shipping, provide invoices and confirmations, communicate with you, screen orders for potential risk or fraud, and – if you’ve agreed – send you information or advertising about our products or services.
  • Source of Collection: Shared with our processor, Shopify, and third parties involved in payment processing, shipping, and fulfillment.
  • Disclosure for a Business Purpose: We may share customer support information with third-party vendors who assist us in providing customer support.
  • Personal Information Collected: Your name, billing address, shipping address, payment information, email address, and phone number.

Customer Support Information

  • Purpose of Collection: We collect customer support information to provide assistance and support to you.
  • Source of Collection: Customer support information is collected directly from you.
  • Disclosure for a Business Purpose: We may share customer support information with third-party vendors who assist us in providing customer support.
  • Personal Information Collected: Any additional information you provide to us during customer support interactions.

Minors

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

Sharing Personal Information

We share your personal information with trusted service providers to help us deliver our services and fulfill our contractual obligations, as described above.

  • We use Shopify to power our online store. You can read more about how Shopify uses your personal information here Privacy Policy
  • We may also share personal information to comply with Belgian and EU laws and regulations, respond to lawful requests, or protect our rights.

Behavioural Advertising

We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by adjusting your browser settings or visiting Google

Data Retention

We retain your personal information only for as long as necessary to provide our services and as described in this policy.
We may also need to retain certain information to comply with legal and regulatory obligations, resolve disputes, or enforce agreements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute protection.

Your Rights (GDPR)

As a resident of the European Union, you have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for processing
  • Request data portability
  • Restrict or object to certain types of processing
  • Lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit)

To exercise any of these rights, please contact us at tashaubags@gmail.com

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The updated version will be posted on this page and will take effect immediately upon publication.

Last updated: November 2025