Shipping policy

MADE-TO-ORDER PRODUCTION

Our production strategy is made-to-order – every bag is crafted only after an order is placed. This approach helps us prevent overproduction while ensuring exceptional design quality and long-lasting durability. All materials and construction standards are carefully selected to meet high market expectations.

FULFILLMENT TIME

It takes 4–6 business days to create a product and fulfill an order.
*Please note that this preparation time is not included in the shipping duration.

SHIPPING

Shipping time may vary depending on product availability and the delivery destination. All orders are shipped with third-party carriers, and delivery options may differ by region.

In Europe, it takes about 3–9 business days after dispatch.

ORDER TRACKING

All orders are fully tracked. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to follow your shipment. Please allow 24–48 hours for tracking information to update.

SHIPPING ADDRESS

Please ensure that your shipping address is accurate and complete before placing your order. We are not responsible for deliveries sent to incorrect or incomplete addresses.
If you need to update your address, contact us immediately at info@tashau.com
 – we will do our best to assist, although changes may cause delivery delays.